Organizations are increasingly turning to artificial intelligence (AI) to improve the productivity of their employees. AI can manage repetitive tasks, allowing employees to focus on creative solutions, complex problems, and impactful work. An example of this is the use of chatbots. To make the most of AI, companies must shift to a data-driven culture, where decisions are automated and employees are empowered.
AI can also improve decision-making across the organization and help identify the best opportunities to take advantage of. In the near future, AI will facilitate advanced automated analytics, which will replace the need for human decisions with automated ones. For instance, AI can be used to choose the best marketing message automatically, instead of relying on a marketing manager. Employers are also using AI systems to measure staff performance.
Although AI can identify the best people based on key business metrics, it lacks personal experience, emotional intelligence, and the ability to form an opinion that shapes decisions. There is a risk that “underperforming staff will not be taken into account only when evaluating metrics”. Smart employees may find ways to manipulate AI to their advantage in a way that might not be as easy without technology. As a result, AI will provide management and employees with advanced information through descriptive, predictive and prescriptive analysis. In the coming years, AI will enable a more efficient remote workforce and significantly increase employees' work-life balance.
Thanks to sensors, machine learning and wireless (virtual) beacon technology, the digital workplace is becoming increasingly intelligent. Therefore, employees must be prepared for an intelligent workplace where AI will create a personalized experience for them. Far from being a futuristic concept relegated to science fiction, AI is becoming increasingly common in the workplace. These tools can monitor workflows and processes and make intelligent suggestions on how things could be done more effectively or efficiently. If organizations successfully implement AI, new forms of cooperation between stakeholders (human and artificial) will ensure continued productivity growth.
Companies like Arya offer organizations intelligence-driven talent acquisition.